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TECHNICAL SUPPORT    •   Availability: Weekdays from 7AM — 5PM North American Central Time
   •   Direct Support Line: 1-210-495-6424
   •   Toll-free Support Line: 1-877-SLC-4HELP (1-877-752-4435)
   •   Toll-free International Support Line: 00-800-7524-4350
   •   Submit a Support Request
   
  For service affecting after-hours support issues, please call Customer Support at 1-877-752-4435 and the after-hours call center will escalate your request to an on-call Customer Support Engineer. All other after-hours support requests will be addressed during our next regular business hours.
   
 
RESOURCES    Knowledge Base Quickly find the answers to common questions about SecureLogix products.
Download ETM® System Software Updates
Customer Support Handbook
Online Manuals
Download CCMI Update
Support Survey
End-of-Sale and End-of-Life Products
 
 
TRAINING    Training is offered via the online SecureLogix® E-Learning Portal, downloadable computer-based training (CBT), or in classes at the at the SecureLogix facility or customer premises.



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