Knowledge Base Article #APP735 Versions Affected Last Resort is available for the following ETM® Platform Appliance models and software versions: ETM 1012, 1024, 1060, 1090 running ETM System v5.x. ETM 2100 and 3200 running ETM System v3.0-5.x. Synopsis When an ETM Platform Appliance is installed for the first time or when...

Article #ETM744 ETM® System v5.0.2 Update 8 addresses changes to Daylight Savings Time by updatingthe JRE that the ETM Software uses and also includes all changes from Updates 1-7.It is an update to v5.0.2 of the ETM System that will apply to all customers. Seethe attached PDF for more information....

Knowledge Base Article #APP131 ETM® System v5.0.2 Update 9 adds support for additional E1 CAS signaling types andalso includes all changes from Updates 1-8. It is an update to v5.0.2 of the ETMSystem that will only apply to customers with E1 CAS trunks. See the attached PDFfor more information. Please...

Article #ETM183 ETM® System v5.1 Update 10 remedies the possibility of inaccurate SMDR resolution inhigh call volume environments as well as other issues and also includes all changesfrom Updates 1-9. It is an update to v5.1 of the ETM System that will apply to somecustomers. See the attached PDF for...

Article #ETM763 ETM® System v5.1 Update 11 remedies the issue of PRI span panics when an ExtensionMasking Plan replaces destination numbers and also includes all changes from Updates1-10. It is an update to v5.1 of the ETM System that will apply only to somecustomers. See the attached PDF for more...

Article #ETM525 ETM® System v5.1 Update 12 remedies the issue of slow reports performance when usingdirectory objects in a filter and also includes all changes from Updates 1-11. It isan update to v5.1 of the ETM System that will apply only to some customers. See theattached PDF for more information....

Article #ETM179 ETM® System v5.2 Collection Server Update addresses multiple issues and isrecommended for all customers running v5.2 software with the Call Recorder utilizingthe Collection Server application. Click Download for more Details:

Article #ETM343 ETM® System v5.2 Update 2 addresses the possibility of directory information notbeing populated in email alerts that are fired for long duration firewall rules andalso includes all changes from Update 1. It is an update to v5.2 of the ETM Systemthat will apply only to customers experiencing the...

Article #ETM609 ETM® System Software v5.2 Update 4 introduces the Call Recorder Status Detectorfunctionality and also includes all changes from all previous 5.2 Updates. It is anupdate to v5.2 of the ETM System that will apply only to customers using the callrecording functionality. See the attached PDF for more information....

Article #ETM164 ETM® System Software v5.2.1 Update 2 is an update to v5.2 of the ETM System thatwill apply all customers. It addresses multiple issues and also includes changesfrom all previous 5.2 Updates. Please see the attached PDF for more information. Click Download for more Details: