Support Request

Requesting Support
If you have already visited our Knowledge Base and reviewed the user guides and have not found the answer to your question, fill out the Support Request form below to have a SecureLogix Support Representative contact you.

After Hours Support
For service affecting after-hours support issues, please call the toll-free customer support number and the after-hours call center will escalate your request to an on-call Customer Support Engineer. All other incidents will be addressed during regular business hours.

US Support Line (toll-free)

International Support Line


Support Form

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