Unable to Input License String When Appliance is in Failsafe Mode

Knowledge Base Article #APP384

Versions affected: ETM® System v5.0


When licensing an ETM 2100/3200 card, a valid license string will be rejected if
the Appliance is in Failsafe mode. The following error message will be received:
“WARNING: License appears invalid; value rejected, use LICENSE CLEAR to reset.”


Type the license key when the Appliance is in normal operational mode instead of in

Last Update: 5/18/05

Published on May 18, 2005  |  Updated on August 12, 2021

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