Duplicate Span Names Prevent Span from Connecting to ETM®Server

Article #ETM222B

Synopsis

If you transfer management of a Span from one ETM® Server to another Server that has a Span with the same name, the transferred Span cannot connect to the new Server and an error message is sent to the Diagnostic Log indicating that the name is already in use.

Versions Affected

All versions of the ETM Platform are affected.

Work Around

Edit any duplicated Span name before transferring the Spans to the new Server. If you have already transferred a Span with a duplicate name to the new Server, rename the existing Span on the new Server. This allows the transferred Span to connect. After the transferred Span connects, you can then rename the Spans as desired.

Last Update:  2/19/02

SecureLogix Corporation

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ETM, SecureLogix, SecureLogix Corporation, TeleWatch Secure, TWSA, the ETM Emblem, the SecureLogix Diamond Emblem, and the ETM Application Suite Emblems are trademarks or registered trademarks of SecureLogix Corporation in the U.S.A. and other countries. All other trademarks mentioned herein are believed to be trademarks of their respective owners.

© Copyright 2001 SecureLogix Corporation. All Rights Reserved.
U.S. Patents No. US 6,249,575 B1 and US 6,320,948 B1.
U.S. and Foreign Patents Pending.

This product includes:
Data Encryption Standard Software developed by Eric Young (eay@mincom.oz.au)
© Copyright 1995 Eric Young. All Rights Reserved.
Style Report software owned and licensed exclusively by InetSoft Technology Corp.
© Copyright 1996-2000 InetSoft Technology Corp. All Rights Reserved.

Published on December 3, 2002  |  Updated on August 9, 2021

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