Updating Timezone Offset Change on Spans 2-4

Article #ETM794


If a Card in an ETM® 2100 or 3200 Appliance is not connected to the ETM Server during the change to/from Daylight Savings Time, when the Card reconnects to the Server, only Span 1 properly updates the offset from GMT. Spans 2-4 retain the old offset and potentially fail to execute time-based Policy correctly.The offset is updated correctly if the Card is connected to the Server during the change.

Versions Affected

ETM® System v3.0 and later.

Known Workaround

After the Card reconnects, restart all of the Spans.

To restart all of the Spans on a Card

  1. Right-click the Card, then click ASCII Management Interface.
  2. In the Enter command for Span box, type:

All of the Spans are restarted and properly updated.

Last Updated: 6/9/2003

SecureLogix Corporation • 13750 San Pedro, Suite 230 • San Antonio, Texas 78232 • (210) 402-9669 • www.securelogix.com

Support (877) SLC-4HELP • EMAIL support@securelogix.com • http://support.securelogix.com

ETM, SecureLogix, SecureLogix Corporation, TeleWatch Secure, TWSA, the ETM Emblem, the SecureLogix Diamond Emblem, and the ETM Application Suite Emblems are trademarks or registered trademarks of SecureLogix Corporation in the U.S.A. and other countries. All other trademarks mentioned herein are believed to be trademarks of their respective owners.

© Copyright 2003 SecureLogix Corporation. All Rights Reserved.

U.S. Patents No. US 6,249,575 B1 and US 6,320,948 B1.

U.S. and Foreign Patents Pending.

Published on June 9, 2003  |  Updated on August 6, 2021

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