• Required ETM® Database Permissions for v7.1.x

    • September 24, 2019
    • Adam Chimera

    Article #ETMD172 The attached document details the required Oracle database permissions for use withv7.1.x of the ETM System. Click Download for more Details:

  • Private article

    • January 30, 2019
    • Adam Chimera

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  • ETM System 7.1.1 Documentation

    • September 24, 2018
    • kevin@lightningjar.com

    Documentation set contains: Call Recorder User Guide v7.1.1 Caller ID Authentication User Guide v7.1.1 ETM System Installation Guide v7.1.1 ETM System Administration & Maintenance Guide v7.1.1 ETM System Technical Reference v7.1.2 ETM System User Guide v7.1.1 Usage Manager User Guide v7.1.1 Voice Firewall User Guide v7.1.1 Voice IPS User Guide…

  • Installing and Configuring Oracle 12c Release 2 on Windows for Use with the ETM® System

    • September 10, 2018
    • Adam Chimera

    Article #ETMD746 ETM® System v7.1.1 Build 47 and ETM® System v7.1.2 Build 74 havebeen tested to support Oracle 12.2.0.1 in specific configurations using drivers fromprevious Oracle versions. Due to extensive changes to the driver for 12.2.0.1, it isnot yet supported with the ETM System. Support for that driver is planned…

  • Updating the ETM® Database When Upgrading to Oracle 12c Release 2 on Windows

    • September 6, 2018
    • Adam Chimera

    Article #ETMD0651 ETM® System v7.1.1 Build 47 and ETM® System v7.1.2 Build 74 havebeen tested to support Oracle 12.2.0.1 in specific configurations using drivers fromprevious Oracle versions. Due to extensive changes to the driver for 12.2.0.1, it isnot yet supported with the ETM System. Support for that driver is planned…

  • TM® (Enterprise Telephony Management) System v7.1.1 Appliance Build 50 Release Notes

    • October 31, 2014
    • Adam Chimera

    Article #ETM998 ETM® System v7.1.1 Appliance Build 50 provides appliance package updates to resolvethe issues listed below for inline SIP and UTA appliance software. Before installingthis update, you must have v7.1.1 installed on the ETM Management Server. See theattached article for details. Click Download for more Details:

  • Private article

    • August 6, 2014
    • Adam Chimera

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  • Private article

    • April 25, 2014
    • Adam Chimera

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  • ETM® System 7.1.1 Build 41 Release Notes

    • March 21, 2014
    • Adam Chimera

    Article #ETM888 The attached document contains important information about v7.1.1 of the ETM System. Click Download for more Details:

  • DTMF Digits Can Be Used In Policy Without Being Stored

    • February 18, 2015
    • Adam Chimera

    Article #ETM886 In ETM® System v7.0.1 and later, Voice Firewall and Voice IPS Policies can specifypatterns of midcall DTMF digits in rules, and can take specified actions for calls inwhich these patterns are detected. Midcall DTMF digits and the timestamps of thedigits can also optionally be stored in the ETM…

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