• Correct Pinout for the SMDR Y Cable

    • March 11, 2003
    • Cantu Alex

    Article #INS393 The attached document provides the correct diagram for the SMDR Y Cable and thepinout for the Aux and Console ports on the ETM 2100/3200 Card. This Y cable diagramreplaces the one on page 163 of the ETM® Platform v3.0 Installation andConfiguration Guide and on page 127 of the…

  • Changing the Active-to-Historical Call Table Transfer Frequency

    • December 3, 2002
    • Cantu Alex

    Article #ETM251B The ETM® Database stores two sets of call data: active and historical. This enables the ETM Database to function as both a transactional and data warehouse database, and improves performance for reports. The TeleWall® Policy Log retrieves data from the active call table; the TeleAudit® Usage Manager retrieves data from the historical call table….

  • Trunk Group Field Over 20 Characters Causes Server to Terminate

    • Cantu Alex

    Article #ETM245B Synopsis The Trunk Group field on the Channel Map tab of the Span Configuration dialog box can only accept entries of 20 characters or less. Longer entries cause the ETM® Server to terminate unexpectedly. Versions Affected ETM® System v3.0x. In v4.0 of the ETM System, the Trunk Group field will prevent entry of more than 20 characters. Known Workarounds…

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