Article #ETM6671 The attached document explains the End-of-Life (EOL) policy for v5.0.2 of the ETMSystem, a JITC-certified version of the ETM System used by DoD customers. Click Download for more Details:

Article #ETM744 ETM® System v5.0.2 Update 8 addresses changes to Daylight Savings Time by updatingthe JRE that the ETM Software uses and also includes all changes from Updates 1-7.It is an update to v5.0.2 of the ETM System that will apply to all customers. Seethe attached PDF for more information....

Article #ETM147 ETM® System v5.0.2 Update 6 remedies multiple issues and also includes all changesfrom Updates 1-5. It is an update to v5.0.2 of the ETM System that will apply to allcustomers running version 5.0.2. See the attached PDF for more information. Click Download for more Details:

Article #ETM357 ETM® System v5.0.2 Update 5 remedies image problems (reports may generate errors ormay not display header/footer if completed) for scheduled reports running in highlyconcurrent environments and also includes all changes from Updates 1-4. It is anupdate to v5.0.2 of the ETM System that will apply to all customers....

Article #ETM674 The attached PDF contains the ETM® System v5.0.2 12-3 Patch Notes Click Download for more Details:

Article #INS542 The attached PDF explains how to upgrade from version 5.0 to version 5.0.2 of theETM® System on Windows. Click Download for more Details:

Article #ETM956 Versions Affected ETM® System v5.0 – 5.0.2; fixed in 5.1 Symptom When the ETM System is upgraded from version 4.1 to v5.0, the Attributes field is added to Voice Firewall Policies. The default value for the Attributes field is None; however, during the upgrade, Any is placed in the Attributes field for all existing Rules. Description The Attributes field is...

Knowledge Base Article #APP131 ETM® System v5.0.2 Update 9 adds support for additional E1 CAS signaling types andalso includes all changes from Updates 1-8. It is an update to v5.0.2 of the ETMSystem that will only apply to customers with E1 CAS trunks. See the attached PDFfor more information. Please...