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  • Published: December 9, 2015

    ETM® UTA and Inline SIP Call Inactivity Timeout Setting Behavior

    Article #ETM5401 ETM® Unified Trunking Application (UTA ) and inline SIP applicationsprovide a Call Inactivity Timeout setting to clear ghost calls from the system(those which connected but for which the ETM System did not see an end, and for whichno activity has been seen during the specified amount of time)....
  • Published: October 28, 2015

    ETM® System v7.1.0 Release Notes

    Article #ETM013 The attached article provides important information about v7.1.0 ofthe ETM® System. Click Download for more Details:
  • Published: October 28, 2015

    ETM® System Inline SIP Application High-Availability (HA) Deployment Call Recording Limitation

    Article #ETM6531 Call Recording on ETM® Inline SIP Application High-Availability (HA)deployments has the limitations described in the attached document. Click Download for more Details:
  • Published: October 31, 2014

    TM® (Enterprise Telephony Management) System v7.1.1 Appliance Build 50 Release Notes

    Article #ETM998 ETM® System v7.1.1 Appliance Build 50 provides appliance package updates to resolvethe issues listed below for inline SIP and UTA appliance software. Before installingthis update, you must have v7.1.1 installed on the ETM Management Server. See theattached article for details. Click Download for more Details:
  • Published: June 4, 2012

    ETM® System v7.0.1 Release Notes

    Article #ETM9141 The attached article contains important information about v7.0.1 of the ETM® System. Click Download for more Details:
  • Published: May 7, 2012

    ETM® System v7.0.0 Update 1 Release Notes

    Article #ETM500 The attached document contains important information about v7.0.0 Update 1. Thisupdate is intended for customers using the inline SIP or UTA applications with v7.0.0of the ETM System on the 5000 series ETM Appliance or the SRE module in a Cisco ISRG2. This update addresses issues with call termination...
  • Published: April 23, 2012

    ETM SIP Application Installation and Configuration for Cisco ISR

    Article #INS874 The attached document provides detailed instructions for installing and configuringthe ETM SIP application for AXP on an ISR router blade. Click Download for more Details:
  • Published: October 19, 2009

    Upgrading 5000 Series SIP Appliance Software

    Knowledge Base Article #APP606 When installing software on an ETM 5000 series SIP Appliance, additional steps arerequired compared to other appliance models. You first push the software package tothe Call Processor at the Card level, which then makes it available on the signalingand media proxy nodes. You must then activate...

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