Article #ETM675 Synopsis In the TeleAudit® Usage Manager, you can generate reports of outbound calls that used Vertical Service Codes, such as *69, *70, and so on. More Information By default, the ETM® System stores any Vertical Service Codes associated with a call in the Prefix column of the call information in the ETM...

Article #ETM133 Symptom: Toll Free (800), Operator, and Emergency 911 calls are flagged as LD in the database (based on definitions in the Dialing Plan). Description: This article explains how to create accurate reports for outbound long distance calls, by using Destination Details to filter out the following substrings: OPER, EMRG, 800....