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  • Published: March 4, 2004

    Generating Reports of Vertical Service Codes (*69 calls)

    Article #ETM675 Synopsis In the TeleAudit® Usage Manager, you can generate reports of outbound calls that used Vertical Service Codes, such as *69, *70, and so on. More Information By default, the ETM® System stores any Vertical Service Codes associated with a call in the Prefix column of the call information in the ETM...
  • Published: June 16, 2003

    Removing Toll-Free, Operator-Assisted, and Emergency-911 Calls from TeleAudit® Reports of Outbound Long Distance Calls

    Article #ETM133 Symptom: Toll Free (800), Operator, and Emergency 911 calls are flagged as LD in the database (based on definitions in the Dialing Plan). Description: This article explains how to create accurate reports for outbound long distance calls, by using Destination Details to filter out the following substrings: OPER, EMRG, 800....

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